Shipping policy

Shipping Policy

Shipping Policy – NoorAlixa

Thank you for shopping with NoorAlixa!

Order Processing

- All orders are processed within 1–2 business days after confirmation.

- Orders placed on Sundays or public holidays will be processed on the next business day

Delivery Time

- Standard delivery usually takes 3–7 business days, depending on your location.

- Delivery to remote areas may take a little longer

Shipping Charges

- Shipping charges (if applicable) will be displayed during checkout before you complete your order.

- We may offer Free Shipping on selected products or promotional offers.

Cash on Delivery (COD)

- Cash on Delivery is available on eligible orders and serviceable locations.

- Please keep the exact cash amount ready at the time of delivery.

Order Tracking

- Once your order is shipped, you will receive a tracking ID via email or SMS (if available), so you can track your order.

Delays

- Delivery may be delayed due to weather conditions, festivals, public holidays, or unforeseen courier issues. We appreciate your patience in such cases.

Incorrect Address

- Please ensure that your shipping address and contact details are correct. NoorAlixa is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Contact Us

If you have any questions regarding your order or shipping, please contact our customer support team through the Contact Us page on our website.